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Cooperation Process

  • Consultation
    *Share your design or specific requirement to us.
    *Send the quotation for your checking.
  • Order / Payment

    *Invoice sent to confirm the order.
    *Payment options include PayPal and T/T Wire Transfer.

  • Production

    *ETD provided after order placement.
    *Regular updates on the production progress.
    *Lead time reference: Stock Items(5-7 days), Off Season(15-20 days), Peak Season(1-3 months).

  • Shipment
    *Cooperate with agents such as FedEx/DHL/UPS, etc.
    *Experienced shipping forwarders offer options by air or sea.
    *If you have a preferred shipping agent, we are also open to it.
  • After-sales
    *Online technical support team available for product guidance.
    *1-Year Warranty against manufacturing defects. Please feel free to contact our technical team for any warranty-related questions.

Co-Design

As a leading manufacturer in the flashlights industry, we value the input and collaboration of our customers in the product design process. Our co-design process is designed to ensure that our products meet the unique needs and preferences of our customers. Here is an overview of our customer co-design process:

Tell Us Your Idea

We begin by conducting an in-depth consultation with you to understand your requirements, preferences, and goals for the product. This includes discussions on desired features, performance expectations, and any specific design elements they envision.

Concept Development

Based on the customer's inputs, our design team works closely with them to develop initial product concepts. We present visual representations, sketches to illustrate how the product will look and function.

Iterative Feedback

We encourage open and frequent communication with the customer during the co-design process. The customer provides feedback on the initial concepts, sharing their thoughts, suggestions, and any modifications they would like to make. Our team incorporates their feedback into subsequent design iterations.

Prototyping

Once the concept is refined, we move on to the prototyping stage. We create physical prototypes that closely resemble the final product, allowing the customer to have a hands-on experience and provide feedback on ergonomics, functionality, and aesthetics.

Testing and Refinement

The customer's feedback from the prototype testing phase is invaluable in identifying areas for improvement. We conduct rigorous testing, analyzing performance, durability, and user experience. Based on the test results and customer feedback, we refine the design to ensure optimal performance and customer satisfaction.

Finalization and Production

After several iterations and refinements, we reach a final design that meets the customer's requirements and our quality standards. Once the design is approved, we proceed with mass production.
As a professional manufacturer, RAYRIVR specialize in crafting high-performance tactical flashlights, weapon lights etc. tailored to the unique needs of military, hunters, law enforcement, and civilians

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CONTACT US

 Tel: +86-763-3368-759
 Add: #1001, Building 2, No.1 Jinxiu Rd., Qingyuan, Guangdong, 511510 China
 Working Hours: Monday - Friday, 8:30 a.m - 5:30 p.m
Email: info@enjosports.com
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